Since October 20, customers in Ecuador de Zara, the fashion brand belonging to the Inditex Group founded in 1975 in Spain, can acquire their garments through the WWW brand online store.Zara.com/ec.This, as part of its progressive expansion project of its integrated store and online model in the set of markets where the group operates, which currently has more than 6.600 stores around the world, 13 of them in Ecuador.

The Inditex group arrived in Ecuador in November 2014, making the country the fourth South American market for number of stores, at that time.

Ecuador, Fourth South American Market of Inditex by number of stores

A través del site Zara.com/EC, the brand offers customers of its online platform the entire range of women's, gentleman and child articles for sale in their stores, now with the autumn/winter collection 2021.

Thanks to this integrated model, customers can choose to receive their online orders at their home or in store.Shipping to store is free, while standard delivery at home has a cost of $ 2.99 and is free for orders that exceed $ 89.99.

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The estimated delivery deadline ranges between 2 and 12 working days, depending on the delivery address.In case of return, customers can choose online or store return within 30 days.

Los usuarios de Zara.com in Ecuador will have customer service channels through social networks to solve any questions or incidence related to the purchase process, which will be available from Monday to Friday from 09:00 to 7:30 p.m. and on Saturdays from 10: 00 to 16:00.Customers can also communicate with Zara through the brand profiles on social networks.

The Site is adapted for the purchase from any mobile device and from any of the browsers available in the markets where Zara has a presence online.In addition, the new online sales platform is available through the Zara app (for iOS and Android).

Zara y H&M crean planes de respuesta al comercio online

Para facilitar la experiencia de compra, tanto el site como la app de Zara se organizan en torno a diferentes categorías (“New in”, “Collection”, “Shoes & Bags” o “Join Life”, entre otras), que muestran las últimas tendencias y campañas en la página principal.(YO)